NAKIVO BACKUP
Is Your NAKIVO Backup Encrypted After a Ransomware Attack?
Even when a NAKIVO Backup & Replication backup can no longer be restored after a ransomware attack, SOS RANSOMWARE can analyze, reconstruct, and recover your company's critical data.
Our R&D engineers use advanced recovery methods to examine the internal structures of damaged backups, identify usable data blocks, and restore the critical files required for business continuity.
Case Study: SME in Biarritz, France
Discover how SOS RANSOMWARE recovered critical files from multiple NAKIVO backups that had become unusable following a ransomware attack.
A SME based in Biarritz contacted SOS RANSOMWARE after a ransomware attack compromised several of its NAKIVO backups.
The affected backups represented a total volume of 4.01 TB in .raw format and contained three NAKIVO database backups that could no longer be restored:
SRV_SQL Backup_20250411_Full.rawSRV_SQL Backup_20250302_Full.rawSRV_SQL Backup_20241121.raw
Following the ransomware attack, the files had been renamed:
SRV_SQL Backup_20250411_Full.raw.L7K2ASRV_SQL Backup_20250302_Full.raw.L7K2ASRV_SQL Backup_20241121.raw.L7K2A
Total volume analyzed: 4.01 TB
Client objective: Recover the priority databases required to maintain business continuity.
Secure Transfer of NAKIVO Backups
From the first contact, our specialists perform a complete assessment of the situation in order to:
- Identify the source of the issue.
- Assess the actual condition of the NAKIVO backups.
- Determine the available technical recovery options.
- Identify the priority databases required by the client.
For this case, the client securely shipped the required storage devices to our team.
The received data included:
- 3 hard drives.
- A total analyzed volume of 4.01 TB.
After receiving the complete NAKIVO backups, our engineers started an initial analysis to assess their technical condition.
Standard Restoration Impossible
An initial attempt was made to open the backups using the standard tools and procedures available.
The software returned error messages confirming that the files were no longer usable through conventional NAKIVO restoration procedures.
The three backups showed a condition that was incompatible with traditional restoration methods:
SRV_SQL Backup_20250411_Full.raw.L7K2ASRV_SQL Backup_20250302_Full.raw.L7K2ASRV_SQL Backup_20241121.raw.L7K2A
Advanced Technical Analysis and Data Reconstruction
As conventional recovery methods were no longer possible, the analysis was transferred to our R&D engineering team specialized in post-ransomware recovery.
The initial assessments identified:
- Approximately 13% of the analyzed segments contained incomplete structures or unreadable data blocks.
- A significant portion of the internal data blocks remained exploitable.
- Data reconstruction was technically possible.
Our engineers then performed a complete mapping of the backups to isolate the remaining readable data blocks.
A technical discussion was then conducted with the client to share the initial findings and evaluate potential ways to improve the recovery rate.
In this specific case, the company based in Biarritz was unfortunately unable to provide additional data sources to complete the analysis.
Despite this limitation, the in-depth analysis of the NAKIVO backup files, combined with the use of specialized equipment developed by SOS RANSOMWARE, enabled our teams to achieve very high recovery results.
Results Achieved: 98% of Priority Files Recovered
After reconstructing the usable data structures, the following results were confirmed with the client:
Recovery Results
Despite the ransomware encryption that made the NAKIVO backups unusable, the priority databases were successfully recovered and validated.
Validation of Recovered Data
To ensure reliable validation before final delivery, the recovered databases were mounted on a secure SQL environment.
This step allowed the client to:
- Review the restored data.
- Verify the integrity of the recovered databases.
- Check the priority items.
- Validate the results before final delivery.
Data Delivery Within 72 Hours
After final client validation:
- The recovered data was copied to a secure external hard drive.
- The data delivery was completed according to the agreed procedure.
- The recovered databases were returned to the client within 72 hours.
This intervention enabled the company to regain access to its critical data and minimize the operational impact of the ransomware attack.
Our NAKIVO Backup Recovery Process
Contact &
Initial Assessment Call
Advanced Technical Assessment
Fixed Quote
Recovery
Listing & Validation
Secure Data Delivery
Why Choose SOS RANSOMWARE to Recover Your NAKIVO Backup?
With over 250 ransomware cases handled, we have continuously adapted our tools and processes to maximize recovery success.
Since 2019, we have been developing proprietary tools specifically designed for post-ransomware data recovery.
Our emergency response team is available 24/7/365. Our software and servers are regularly updated to accelerate recovery operations and improve results.
We offer a free analysis to demonstrate our expertise. Simply send us a file of your choice (VM, backup, or database), and our specialists will assess its recovery potential.
How Quickly Do You Need Your Data Back?
We offer flexible service options to meet your specific needs and budget requirements.
On-call service
24/7/365
Dedicated team
Average turnaround time: 1 to 3 business days
Priority processing during business hours
1 dedicated engineer
Average turnaround time: 3–7 business days
Processing during business hours
1 shared engineer
Average turnaround time: 7–14 business days
Témoignages
Success stories
Une sauvegarde ACRONIS cryptée par un ransomware
Un agent immobilier nous contacte après avoir été crypté par un groupe de ransomware.
Ils nous fournissent donc un fichier .TIB de 4 TO.
Nous constations que le chiffrement a touché tous les débuts de fichiers à hauteur de 8 Go.
Heureusement, ils ont coupé le NAS au début de l’attaque. Il ont retiré le disque système du NAS. 4 répertoires seulement sont manquants. Une société de récupération de données fera donc des recherches de fichiers supprimés mais tous fichiers retrouvés sont corrompus.
Nous analysons donc la structure et la compression des fichiers.
Nous avons pu récupérer 95 % des données sur ce dossier.
Une sauvegarde TIBX échoue en raison d'une erreur d'E/S.
Le prestataire IT nous envoie un disque dur qui contient des fichiers de sauvegardes TIBX. Le logiciel indique une erreur “Data error (cyclic redundancy check)” .
Ce message d’erreur indiqu’il y a des erreurs physique sur le disque. Nous procédons donc à un clonage du disque. Le fichier SPF ne fonctionne pas. Il y a des erreurs : il est corrompu.
Nous récupérons plus de 90 % des données malgré les erreurs.
Request an Evaluation
Once we receive your request, we will arrange a technical call with our engineers.
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FAQ
Frequently Asked Questions
Everything You Need to Know About Database Data Recovery Services.
Database data recovery is a technical process used to restore information stored in a database or backup that has become inaccessible, corrupted, or damaged.
Following a ransomware attack, this process involves analyzing the internal data structures to identify recoverable elements, reconstruct files, and restore the priority information required to ensure business continuity.
Yes. Even when a NAKIVO backup can no longer be restored using standard tools, our engineers analyze its internal structure to identify recoverable data blocks and reconstruct the data that can be recovered.
It is recommended to contact our team as soon as possible after discovering a ransomware attack to maximize the chances of successful data recovery.
A technical analysis allows us to assess the condition of the backups and determine the most appropriate recovery strategy.