Encrypted backup files or systems

Immediately disconnect the affected backup system from the network to prevent further encryption or data corruption.

Check if any offline or cloud backups remain unaffected.

Identify the ransomware variant using available cybersecurity tools.

Do not pay the ransom unless it's the absolute last resort. Paying does not guarantee recovery.

Contact us for analysis and possible decryption options.

Recovery is possible if you have a separate, unaffected backup, such as an offline or cloud version.

Some ransomware variants have publicly available decryption tools—check security websites like No More Ransom (nomoreransom.org).

We may help if partial data can be salvaged from the encrypted backup.

Check for unusual file extensions (e.g., .locked, .encrypted, .ransom).

Attempt to open files; if they are unreadable or demand ransom notes appear, they are likely encrypted.

Monitor for sudden large-scale changes in file structure or timestamps.

Contact your cloud provider immediately for potential rollback options.

Check if versioning is enabled to restore an unencrypted version.

Disable automatic sync to prevent further encryption.

Security experts generally advise against paying the ransom, as it funds cybercrime and offers no guarantee of recovery.

If no backups exist, consult us and law enforcement before making a decision.

Depending on your location and industry, data breaches may require legal reporting to authorities.

Paying ransom may violate regulations, especially if the attackers are on sanctioned lists.

Seek legal counsel if sensitive or customer data is involved.

Yes, but success depends on the ransomware type and encryption strength.

We are specialized in data recovery and ransomware decryption.

Before hiring, verify their credibility and avoid scams promising instant decryption.