A cybersecurity service from Recoveo - Over 20 years experience in data recovery.
SOS Ransomware: get your business back up and running quickly
+ Over 100,000 recoveries in more than 20 years
Contact our 24/7 emergency hotline
Confidentiality by contract. Security of our network.
25 specialised engineers and technicians
SOS Ransomware is a specialist service from Recoveo, a pioneering company in data recovery. We have more than 100,000 storage media rescues to our credit… We provide an initial response following a ransomware attack, right up to the complete resumption of your activity. We work with all types of organisation: private and public organisations, government departments, businesses of all sizes, associations, etc.
The solution for recovering your data
Since 2001, we’ve been involved in a wide range of data loss scenarios, from damage with data loss to ransomware encryption.
The ransomware business started in 2019 and has required us to evolve our techniques significantly. These complex cases require us to intervene on all levels of infrastructure: servers, virtual machines, files and backups.
We have developed a suite of software that enables us to recover data encrypted by ransomware from databases, RAID systems, storage systems (NAS, DAS, SAN), virtual machines, servers, backups etc.
Our tools enable us to process files remotely.
Recovery of data and files encrypted by Ransomware.
Data recovery on RAID 0, 1, 5, 6, 10, 50, 60, JBOD and more.
Recovery from SQL Server, Oracle, MySQL, Maria DB and other databases.
Data recovery in VMDK, VDI, VHD, Hyper-V and other environments.
Is your business at a standstill, or is your IT system paralysed?
How do you respond to a Ransomware incident?
Don’t panic, all is not lost – far from it!
SOS Ransomware is at your side throughout the data recovery process and the resumption of your activity.
We recommend that you take the following steps now.
Contain the infection by isolating your machines from the Internet
Don't try to contact your attackers, don't pay the ransom
Don't wait, our teams know how to act
Why can SOS Ransomware help you?
With over 250+ ransomware cases, we have adapted our tools and processes to achieve success.
Since 2019, we have been developing our tools specifically for recovering data from Veeam backup files.
Our software has been rewritten to process Veeam files even faster. Our emergency service is available 7/7/365
We offer to prove our expertise with a free analysis of a Veeam file of your choice. Just send it to us.
Testimonials
Customer testimonials
1- Fill in the form
2- Use Whatsapp for emergencies
On receipt of your form, we will organize a technical discussion with our experts to determine the best options for supporting you.
How fast do you need your data?
We offer flexible service packages to meet your unique needs and budgetary considerations.
- On-call processing
- 365/24
- Dedicated team
- Average processing time of 1 to 3 working days
- Priority processing within working hours
- 1 dedicated engineer
- Average processing time 3-7 working days
- Processing during working hours
- 1 shared engineer
- Average processing time 7 to 14 working days
Our recovery process
We have over 20 years’ experience in data recovery. Call on the n°1 service, our expertise enables us to provide you with a very high level response. We have cutting-edge knowledge of the different types of ransomware and the techniques used to combat them.
Definition of the technical scope and priorities to be recovered during a technical telephone interview. The first phase in effective data recovery.
We take care of your storage media. We carry out systematic cloning so as not to damage the evidence in the event of an investigation.
Extraction of priority data, validity testing and creation of a list of recovered files. Then secure restoration and resumption of activities.
Give yourself every chance of recovering your data with SOS Ransomware
Call us as soon as possible! Don’t take any more risks! Any hasty decision based on panic can considerably reduce your chances of recovering your data.
SOS Ransomware
The Ransomwares we are regularly confronted with.
LockBit made its appearance in 2019. It mainly targets large organisations and uses military-grade encryption technology to hold organisations' IT systems hostage.
The digital enemy to watch out for in 2023... BlackCat ransomware, also known as Alphv ransomware, is considered to be one of the most sophisticated types of malware.
Pysa ransomware has emerged as a major threat in the cyberthreat landscape. It was first reported by the Federal Bureau of Investigation (FBI) due to its increased activity and high impact.
Get super-fast 24/7 data recovery with SOS Ransomware! Our emergency unit is in action in less than 60 minutes, guaranteeing the safe return of your data.
Specialised laboratory
Our technical capabilities
Our laboratories are equipped with 6 servers, 4 of which can copy 120 disks simultaneously. The largest volume processed to date is a 1 Po (1000 TB) server.
We bring your essential files back to life, from spreadsheets to multimedia content on all types of operating system.
We have unrivalled expertise in restoring all types of backup, including Acronis, Altaro, Arcserve, Easus, Nakivo, Quest, Veeam.
We specialise in data recovery for a wide variety of virtual machines such as VMware, Docker, Citrix and Microsoft.
We have developed our own tools for working on the most complex RAID systems. Our subsidiary Recoveo Software publishes software for
SOS Ransomware displays
+ Over 80% success rate
Our team of 25 experts, with more than 100,000 successes to their credit, are putting all their resources and skills to work to ensure your digital security!
(+33) 07 74 77 62 57 (24 h/7 j),
Or +33 1 84 60 41 12
We'll get back to you within the hour..
FAQ
Frequently asked questions
In the face of cyber attacks, this FAQ has been designed to give you clear, concise answers to the most frequently asked questions about ransomware and how we can help. From prevention to data recovery after an attack, find out how to react, recover your data and strengthen your digital defences…
Immediately contact our emergency response team (24/7/365)
If you suspect a ransomware attack, contact the emergency experts immediately on the following numbers:
06 08 68 94 98
01 84 604 112
The on-call team will respond as quickly as possible, usually within 2 hours.
Discuss priority needs and affected technologies.
Reception, Cloning and Diagnosis
The team will immediately begin cloning the affected disks using a secure procedure.
A rapid analysis will be carried out to determine the extent of the damage.
The team will provide an estimate of the chances of successful recovery.
Data Recovery
Affected files will be extracted from servers or NAS systems.
A complete list of recovered files will be compiled.
The customer will validate the recovered files.
The recovered data will be securely returned to the customer.
It is essential to act quickly in the event of a ransomware attack to maximise the chances of successful recovery.
Our offer is based on several criteria:
Capacity: volume of data to be processed (storage media capacity, number of files, etc.)
Technologies: file system, operating system, virtualisation system, backup software, etc.
Responsiveness: two levels of service (on-call or emergency)
Our cost is generally between two and ten times less than the cost of the ransom.
Network isolation: As soon as a computer appears infected, immediately disconnect it from the network and any external storage to prevent the ransomware from spreading.
Identify the infection: Use tools such as ID Ransomware or No More Ransom to determine the type of ransomware and understand how it spreads.
Careful intervention: Avoid any hasty action on servers, such as reformatting or using antivirus software, which could compromise data recovery.
Backup management:
Stop automatic backups: This prevents data being overwritten by corrupted files.
Secure handling of backups: Only use secure, isolated machines to check your backups and avoid restoring to an infected server.
Reacting to sabotaged backups: If your backups have been altered during the attack, stop any equipment involved to prevent further damage.Get help from data recovery experts:
If your backups have failed, a specialist data recovery lab may be a viable solution. The aim is not necessarily to decrypt the infected files, but to find exploitable data from the various storage sources. Each case of attack is unique and requires an audit of the storage systems.
By following these steps, you will maximise your chances of effectively managing a ransomware attack
- Evaluate the data impacted: If storage systems are infected, it is crucial to list and evaluate the data lost. You need to determine the type of files, the criticality of the data, the services and users most affected, and the storage location.
Call in a specialist laboratory: A data recovery laboratory may be able to recover files from servers or backups attacked by ransomware.
The chances of recovery may vary depending on the nature of the ransomware, the actions taken immediately after the attack, and the expertise of the data recovery laboratory consulted. Be careful, as poor handling beforehand can reduce the average recovery success rate by 28%.
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